Effective Date: 20th – Aug – 2025
Bloom Wellness International (“we,” “our,” “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, make a purchase, or interact with our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, billing and delivery address.
- Payment Information: Mobile money details, bank card information (processed securely through third-party payment providers).
- Usage Data: Information about your browsing behavior on our website, including IP address, device type, and cookies.
- Communication Data: Records of your interactions with us via email, phone, or social media.
2. How We Use Your Information
We use the information collected for:
- Processing and fulfilling your orders.
- Communicating order updates, promotions, or service-related notices.
- Improving our website and services.
- Customer support and responding to inquiries.
- Legal compliance and fraud prevention.
3. How We Share Your Information
We do not sell your personal data. However, we may share your information with:
- Service Providers: Delivery partners, payment processors, and IT service providers to complete your orders.
- Legal Authorities: If required by law or to protect our legal rights.
4. Cookies and Tracking
Our website uses cookies to:
- Enhance your browsing experience.
- Remember your preferences.
- Collect anonymous analytics data.
You can disable cookies in your browser, but some features may not work properly.
5. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.
6. Data Retention
We retain your information only as long as necessary for business purposes, legal obligations, or dispute resolution.
7. Your Rights
As a user, you have the right to:
- Access and request a copy of your personal data.
- Request correction of inaccurate information.
- Request deletion of your data (where legally permissible).
- Opt-out of receiving marketing communications at any time.
8. Children’s Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children.
9. International Data Transfers
As we are based in Uganda, your data is primarily processed within Uganda. However, if we use third-party services outside Uganda, your data may be transferred and processed in other countries with different data protection laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated “Effective Date.”
11. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us